Refund policy

All Sales Are Final

Due to the nature of fragrance products and for hygiene reasons, all sales are final. We do not accept returns or exchanges.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at hello@eauarchive.com with:

• Your order number
• Photos of the item and packaging
  

We will gladly resolve the issue by offering a replacement or refund where appropriate.